Our values

Our values

At Bonjour Assistance Médicale, we firmly believe that quality healthcare goes beyond medical treatment. That’s why our core values guide everything we do and ensure that our patients have a unique, humanised medical experience tailored to their specific needs. We are committed to offering a medical assistance service in Tunisia and medical evacuation that not only meets the highest standards of quality, but also the individual expectations of each person we accompany.

1.Medical excellence

The quest for excellence is at the heart of our approach. We work exclusively with internationally renowned clinics and hospitals in Tunisia, where qualified professionals put their expertise at your service. Our medical partners are selected for their competence and their ability to offer the best care, whether for surgery, specialised check-ups in Tunisia or post-operative follow-up. This excellence is also reflected in our attention to detail in coordinating every stage of your medical stay.

2.Humanity and empathy

We treat each patient as an individual, with their own fears, needs and expectations. Our team makes a point of accompanying our patients with empathy and listening. Whether you come for a simple check-up or a more complex operation, we provide attentive care that respects your physical and emotional well-being. We know that caring plays a key role in healing and comfort.

3.Transparency and integrity

Transparency is paramount in our dealings with patients. We want every decision to be taken with complete clarity, explaining treatments, associated costs and the different options available. You can rest assured that at Bonjour Assistance Médicale, there are no hidden charges or unpleasant surprises.

4.Accessibility and availability

Proximity to our patients is essential to us. We are committed to making quality healthcare accessible to all, through tailored medical offers and competitive rates in Tunisia. In addition, our luxury medical concierge service is available 24/7 to answer all your questions and organise your entire medical stay.

At Bonjour Assistance Médicale, we believe that every patient deserves complete and personalised care. We are committed to providing you with quality care in a secure and caring environment